Note: Mental health case managers are not an emergency resource. If you're in crisis or need immediate support, dial 911.
Mental health case management is a free service that helps you navigate the complex system of mental health/substance use care. Case managers can connect you with available resources and services for help when you experience barriers to access or have difficulty managing your condition.
Note: This is a non-clinical service. Our mental health case managers will support and have extensive background in mental health/substance use, but they're not licensed therapists.
For help finding a provider, contact the Customer Care Center or use our provider directory.
Contact the Customer Care Center and request mental health case management services or use the Enroll now button and complete the online referral form.
When completing the online referral form, select "behavioral health." Enrollment is voluntary and members can opt out at any time.