Note: Behavioral health case managers are NOT AN EMERGENCY RESOURCE. If you are in crisis or in need of immediate support, diall 911
Behavioral health case management is a free service that helps you navigate the complex system of behavioral health care and connect to available resources and services that best meet your needs when you experience barriers to access or have difficulty managing your condition.
A behavioral health case manager can help you:
Note: this is a non-clinical service. Our behavioral health case managers will provide supportive services and have extensive background in behavioral health, but they are not licensed therapists.
A behavioral case manager DOES NOT provide:
For help finding a provider, contact the Customer Care Center or use our provider directory.
Want to connect to a behavioral health case manager?
Contact the Customer Care Center and request behavioral health case management services or complete the online form by clicking the Enroll Now button .
When completing the online referral form, select “behavioral health." Enrollment is voluntary and members you can opt out at any time.
Self-directed behavioral health resources are available. Learn more.