Contact us

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Customer Care Center

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Sales & Client Services

If you are having a medical emergency, call 911 or go to a nearby Urgent Care or ER.

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Contact us by phone or mail

Phone & fax

You can contact our Customer Care Center at the following numbers:

Hours

  • Monday - Thursday:
    7:30 am - 5 pm
  • Friday:
    8 am - 4:30 pm

Addresses

Mailing 
Prevea360 Health Plan 
PO Box 56099 
Madison WI 53705-9399

Physical
Prevea360 Health Plan
2710 Executive Dr
Green Bay, WI 54304

Claims
Prevea360 Health Plan
PO Box 56099
Madison, WI 53705-9399

Premium payments
26177 Network Place
Chicago, IL 60673-1261

Sales

Medicare Advantage sales  
1-877-234-0126 TTY: 711

Individual sales
877-230-7615

Small Group sales
877-230-7615

Account management
877-230-7615
 

Media inquiries

For news stories or media inquiries related to Prevea360 Health Plan.