Use our online provider search or call the Customer Care Center number on the back of your insurance card.
After a hospital stay, you may receive a call from one of our trained care managers. Our care managers provide free education and coordinate resources to help with mental health and/or substance use concerns.
Patients often ask why they should see their health care provider after an emergency room visit or hospital stay. There are many reasons why it’s a good idea. Here are a few:
Follow-up appointments are most important within seven days of leaving the emergency room or hospital. Make sure to follow-up with your primary care provider or a mental health practitioner depending on the care you received.
Your health care provider may ask:
Your healthcare provider may also:
In some cases, a follow-up appointment can take place on the same day a patient leaves the hospital. It may be a home or telehealth visit or take place at a mental health center.